Turn Walk-ins into Loyalty High-Value Members with a Connected Engine
The all-in-one CRM that blends in-store retail and online engagement. Automate rewards, streamline multi-store operations, and drive revenue—without the logistical chaos.
Messages
Stop Managing Loyalty in Silos
Ensuring the right rewards reach the right tiers across multiple locations shouldn't require a spreadsheet.
The Old Way: Fragmented
Separate POS, physical stamp cards, manual SMS lists, and zero data syncing between stores.
The ShopOPx Way: Unified
One central hub. POS data triggers rewards, tiers update instantly, and messages are automated based on behavior.
A Complete Operating System
From acquisition to retention, we cover the entire lifecycle.
Build Logic That Actually Works
Move beyond simple points. Create sophisticated tier structures that drive higher average order value.
- Dynamic Tiers: Auto-upgrade customers from Silver to Gold based on real-time spend.
- Flexible Currency: Points, Stamps, or Cash-back. You define the rules; we handle the math.
- Smart Expiry: Automated reminders before points expire to drive urgency visits.
Tier Logic: Gold Upgrade
IF Spend > $500 THEN Upgrade
IF Inactive > 90 Days THEN Downgrade
Automate Personal Connection
Don't just collect data—act on it. Trigger messages based on behavior, not just blasts.
- WhatsApp & SMS: Reach customers instantly with 98% open rates.
- Gamification: Make retention fun with digital Lucky Wheels and Scratch Cards.
- Surveys: Gather feedback automatically after a transaction.
Birthday Automation
Triggered 3 days before DOB
Monetize Your Digital Assets
Blur the line between online and offline revenue.
- E-Gift Cards: Allow members to buy and gift store credit digitally.
- Pre-Paid Vouchers: Lock in revenue upfront with "Buy 10 Get 1 Free" bundles.
- Product Catalog: Display your menu or catalog directly in the web app.
$50 Gift Card
Valid at all locations
Control Operations at Scale
Manage 1 store or 100 from a single pane of glass.
- Multi-Store Sync: One dashboard controls rewards across all 50+ locations.
- Fraud Protection: Set redemption limits and verification toggles to prevent abuse.
- Staff Permissions: Granular access control for managers vs. cashiers.
Store Location
Status
Downtown HQ
● Online
Westside Mall
● Online
Airport Kiosk
● Syncing...
Engage Customers Where They Live
Powerful tools to capture attention on mobile.
Set It and Forget It Automation
Visually build campaigns that trigger based on customer actions.
Make Retention Fun
Scratch cards and spin-to-wins increase engagement by 40%.
Demographic Insights
Know exactly who buys what via Age & Gender distribution charts.
30%
Increase in Repeat Visits
2.5x
Higher Member Spend
5M+
Points Transacted Daily